Contact support

Tell us what you're trying to do and what happens. A person answers within one working day, Monday to Friday 9:00 to 17:00 (Amsterdam time), in English or Dutch.

With your message we send the page you came from, your plan and the app version, so we don't have to ask. Never your bank details or documents.

Prefer email? Write to support@netto.so.

Support hours: Monday to Friday 9:00 to 17:00 (Amsterdam time), in English and Dutch.